Business Manager - Customer & Data

The Team:

We are looking for a Business Manager for Customer & Data DBNL to start as soon as possible. In this role, you will support the IT lead, Job de Zeeuw, and work intensively with the other members of the Customer & Data Management team. Your goal is to make the entire team more successful in delivering the Tech priorities and projects for the Customer & Data domain. 

Roles and Responsibilities:

• You are full member of the management team and act as a sparring partner, sounding board and troubleshooter for the IT lead Customer & Data and the team in day-to-day activities. 
• You work closely together with the IT lead and the team on tactical and improvement topics and communication about these topics.
• There’s a series of activities that you master for the team: keeping track of business structure changes, financials, communications, risk & compliance, and many more.
• You are the driving force and accelerator for the team in the delivery of the Customer and Data roadmap and priorities. It means among others that you keep track of priorities, progress, and you anticipate issues and find solutions (e.g. resources, dependencies, new events, ...) ... and much more.
• You ensure good and effective insights for steering the department and are the go-to person for (and to align on) data, reports, information and presentations.
• You are highly effective in working with the other colleagues in and outside Tech NL – the colleagues working in other parts of Tech, the Business, HR and Finance.
• You anticipate what is coming next and make work lighter for all – including yourself.
• You have a leading role in portfolio steering for the domain and take on a program or project to manage as so-called integrator.

How to Succeed:

• Autonomous, yet highly collaborative.
• Resilient, able to handle multiple priorities and deadlines. Optimistic and yes, flexible
• Result oriented, get things done. Have or create a network to make the team effective.
• Project management- ability to successfully manage projects and programs (from initiation and designing to embedding the outcomes - organisational skills, follow through and attention to detail.
• Make others successful; cultural sensitivity to make a diverse team effective.
• Want to be part of and support a senior management teamHappy with numbers, data, processes and people.
• Hands on, self-starter, able to read the big scheme and evolutions, and anticipate what comes. Effective in changing the course of events.
• Master Degree, Experience in Tech.
• Excellent written and verbal communications skills in English, strong in ppt, xls.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on the contract
• Pension scheme
• 13th-month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.