Customer Researcher at NN Ventures

intro

Are you skilled at navigating customer behaviors and insights? Do you thrive in a venture-driven environment where innovation meets execution? Can you demonstrate proven success in going from zero to one when identifying new proposition opportunities, based on market and customer research?

NN Ventures, the corporate venture builder of NN Group, is seeking a proactive and insightful Customer Researcher to join our dynamic team. We aim to launch four new ventures each year, focused on addressing emerging needs in the pension and insurance markets, with a specific focus on supporting elders in living a Carefree Retirement.

If you're ambitious, empathetic, and ready to drive change, we want you on board!

Wat je gaat doen

• Venture Exploration: Actively participate in the exploration of new business opportunities, working closely with our Product & UX Designer and Head of Tech to identify viable markets and customer needs
• Customer Discovery: Utilize Design Thinking and Lean Startup methodologies to validate problem-solution fits, ensuring our ventures resonate with customer needs
• Project Management: Coordinate and manage project timelines and deliverables, ensuring milestones are met and ventures progress from ideation to Seed stage effectively
• Stakeholder Engagement: Serve as a liaison between potential customers, team members, and external stakeholders to refine our venture strategies
• Foundational Team Development: Help identify and collaborate with experienced entrepreneurs to establish founding teams for new ventures
• Share & build knowledge across NN: As a research ambassador, you will play an active role in the NN Research Guild to advance professional maturity within NN

What we offer you

NN Ventures invests in an inclusive and inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. We offer you:

• Salary commensurate with your knowledge and experience between €4.685 and€6.600 euro gross
• 13th month and holiday allowance, paid monthly with your salary
• 27 vacation days for a 5-day working week and one Diversity Day
• A modern pension scheme administered by BeFrank
• Comprehensive training and learning opportunities
• NS Business Card 2nd class, for unlimited travel, also privately. Prefer your own transport? You can declare your travel kilometers
• Allowances for setting up your home office and for internet use

What you will bring

• Native Dutch Speaker, Fluent in English: You can effortlessly communicate in both Dutch and English
• Experienced Researcher: You have at least 5 years of proven expertise in customer discovery
• Organized: You are capable of working with project management tools and can demonstrate the ability to organize your work effortlessly
• Innovative Thinker: Comfortable using Design Thinking and Lean Startup methodologies to drive product development
• Team Collaborator: Able to work effectively with diverse team members, including senior leadership
• Visionary: Bright, ambitious, and empathetic, with a keen sense for emerging trends and customer needs
• Entrepreneurial: With your entrepreneurial and innovative mindset, you get things done. You have a large dose of positive energy

Met wie je werkt

You will be working directly under the Head of Venture Exploration & Development, collaborating closely with our Product & UX Designer and Head of Tech. Our team is committed to fostering a culture of innovation and inclusivity, pushing the boundaries of what's possible in the venture studio landscape.

Beyond the team, you will be part of the NN Research Guild. Here we discuss our profession from all customer researchers of the company and ensure that we continue to learn and develop together. We meet regularly for knowledge sharing and inspiration sessions.

Heb je vragen

If you have any questions about the role, feel free to reach out via phone or WhatsApp to Willem Schüngel, Head of Ventures and Exploration, at +31 6 46 60 38 77. For questions about the application process, please contact Chantal Verhagen, Talent Acquisition, at +31 6 30 27 27 13 and chantal.verhagen@nn.nl.

We bieden je

• NS Business card, ook privé te gebruiken
• 27 vakantiedagen en 1 Diversiteitsdag
• 13e maand en vakantiegeld
• Hybride werken