F&R Data Issue Manager
At a glance
Do you understand the importance of Data Quality? Do you, like us, have the ambition to structurally bring Finance & Risk Data Management to a higher level? And do you enjoy enabling change and defining future proof processes? Then the Finance & Risk Data Issue Manager role is definitely the position for you!
In this role, you can develop yourself in a professional as well as a personal way. Tell us your story. We are curious!
Your job
As a Data Issue Manager in the Finance & Risk Data Issue Management (F&R DIM) team, you will be enabling the bank to solve Finance & Risk related Data Quality (DQ) issues and Data Gaps in an efficient way. Purpose hereof is to contribute to having complete and fit-for-purpose data within the Bank, to improve data quality for Finance & Risk Reports and Models over time and to ensure the data quality is in line with internal and regulatory expectations.
You do so by following the centralized Data Issue Management (DIM) process as defined in our Data Policy and Data Issue Management Standard. This process is at the core of the F&R DIM team as our way of working is End-2-End. This means you will be mapped to a use case (report/model) and/or a reporting department raising data issues within the chain and responsible for the oversight and facilitation of all data issues through Data Issue Management process from before the moment a data issue is raised and until the moment the data issue is closed in Jira. You will be tasked with ensuring your stakeholders know the DIM process, intake data issues in a timely manner, transfer issues to the domains who own the data, support the Data Stewards in the business lines and data domains about remediation of the issues and to track and report on progress, and follow up on the verification of the issues to be closed. Additionally you will have the opportunity to take ownership for different capabilities that support the F&R DIM way of working and the DIM process.
You will directly contribute to the following deliverables:
• Mapped to a Finance & Risk use case(s) and/or reporting department and being responsible for the facilitation of the data issues within those use cases and/or reporting departments through the DIM process before raising, at raising, transferring, indirect solution support, consumption, and verification of implemented solutions
• Having full oversight of your use case(s) data issues, providing insights and updates to Report and Model stakeholders on their issues, within the scope of the DIM process
• Becoming a subject matter expert on your use case(s) for which you are the SPOC, growing your content knowledge as much as your process knowledge
• Educate and coach Report and Model Owner stakeholders on the DIM process, ensuring data issues are raised with a high standard to be quickly brought forward for solutioning
• Timely transferred data issues to the delivering Data Domain for solutioning
• Status & progress reporting on Finance & Risk issues to Management
• Proposals for improvements on the DIM process, and implementation of the same
We are searching for someone who can effectively tackle the challenge of managing Finance & Risk data issues in a sustainable way that aligns with the bank future proof strategy!
Work environment
The Data Department Finance & Risk is part of the Finance & Risk Business Grids (within Finance), and plays an active role for all the Finance & Risk departments. We employ 250+ staff, all of whom share a passion for getting the most out of Finance & Risk data. Our aim is to generate reliable F&R data on time. We do this by improving the F&R data itself, data systems and data processes.
You will work in the Data Governance & Compliance department as part of the F&R Data Issue Management team. Your team of driven data professionals is a mix of seasoned ABN AMRO’ers and new joiners, coming from different backgrounds and cultures all working together to support each other and consistently deliver TEAM results! The atmosphere is open and informal. We work hard, we celebrate each other and our successes.
Your profile
Our ideal candidate is a pro-active, ambitious, and passionate person who enjoys bringing structure to a continuously changing environment, has a proven track record in driving change in organizations with complex setups and recognizes the importance of Data Issue Management as a key Data Management capability. You also have a strong stakeholder management skillset allowing you to effectively communicate across all levels of the bank, from Management level to operations level and everyone in between.
If you think this sounds like you, check to see if your profile matches the following:
• You’ve successfully completed a higher professional education (Bsc.) or degree (Msc.) and have at least 6-10 years of relevant work experience
• You have knowledge of data management best practices (e.g. DAMA)
• You have affinity with banking, Finance & Risk Management and reporting
• Complex problem solving doesn’t scare you
• You are familiar with the Agile way of working
• You have a solid stakeholder management skillset
• You are comfortable working in a fast paced, change environment with deliverables and deadlines that can change at a moments notice
• Excellent oral and written communication skills in English (Dutch is an advantage)
We offer
You get the space to contribute to the value creation from our risk data. You will have the opportunity to deepen your expertise and/or develop yourself in the breadth of the function. There are plenty of career opportunities, which mainly depend on your ambitions and interests.
In addition, we offer:
• The ability to work flexible hours
• A supplementary benefit budget of 11% with which you can buy flexible fringe benefits such as extra days off, a subsidy to cover the costs of a phone or an (electric) bicycle, and salary top-ups
• A personal development budget of € 1,000 per year with an option to save up to € 3,000
• An annual public transport season ticket
• A good salary and pension scheme
At ABN AMRO, we put our knowledge, expertise and network at the disposal of our customers to help them reach their goals through responsible decisions, both in the Netherlands and beyond. Our number one priority is always to put customers’ interests first. We want our customers to understand our products and sometimes won’t offer them if we think a particular product may be too risky for a customer. Putting the customer first also means communicating clearly and coming up with smart solutions that really make the difference. That is our aim.
